International Human Resource Management

QUESTION 1

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Fiji Marriot uses its website and other online job boards to find competent people in different parts of the world. Social media also advertise open positions and recruit new staff members. In this process, potential employees are chosen only on the basis of their skills and experience, rather than according to any subjective standards. Fiji Marriot uses its website and other online job boards for advertising available vacancies to reach a global audience of qualified applicants. It also uses social media to its advantage while searching for new personnel. 

Marriott International does not use a rigid set of guidelines to select its staff members; rather, it evaluates each applicant on his or her own merits. Given the potential impact on Fiji Marriot's success, the company must give the recruitment and selection process its full focus. If employees are a good fit for the organization, the open roles, and Fiji Marriot, their performance and productivity will increase. However, one may argue that its principal value is avoiding unfavorable costs like those connected with low-performing staff and excessive turnover, which could contribute to dissatisfied customers and weak sales. In addition, selection errors that are unjust to the individual recruit and invalidate reward and development programs can cause stress and a reduction in organizational effectiveness for managers who must cope with unsuitable individuals.

 To evaluate and, ideally, rectify this ambiguity, businesses have instituted post-selection evaluation and trial periods. These in-person evaluations provide a more precise prediction of the employee's future performance and potential in their current position. The employee's development and integration into the Marriott International culture depend heavily on their early experiences with the organization (Aljadir et al., 2022). Lessons learned will be reviewed and assessed once the selection phase of the resourcing cycle concludes in the hopes that they will be applied to future selections.

Stricter criteria would be used if I were in charge of international recruiting and selection. If I were in charge of hiring, I would use a variety of methods to reach out to potential candidates. I would put up ads in the press, on job boards, and social media. I would rely on both professional and personal connections for this purpose. Although online recruitment platforms have superseded newspapers as the preferred venue for many firms, newspapers continue to be a trustworthy resource for discovering and recruiting the most qualified applicants. You should use print and digital media to publicize job openings if you want to find and hire the best local candidates. Placements in local publications can help you focus your hunt for skilled workers. 

As a result, you can reach a larger, more qualified group of people in your immediate area. This is helpful when seeking someone with specialized knowledge, a specific background, or the ability to save time by avoiding extensive travel. Although the vast majority of people currently seeking employment do so online, not everyone has continual access to the internet (Aljadir et al., 2022). One of the best things about newspaper ads is that job-seekers may read them whenever and whenever they like. You are more likely to get responses from competent candidates if you advertise in a newspaper because prospective workers can look for it whenever it is most convenient.

Newspapers are far more permissive than online job boards regarding the language used in advertisements. You may tailor your newspaper advertisement to your specific demands and budget by selecting various ad sizes and placement options. A brand-new graphic may accompany all the necessary information. Newspaper ads are highly customizable; for example, you may select between buying a full-page or half-page ad to reach more potential applicants. If you are seeking to fill numerous positions at once, you may want to consider advertising in locations other than the ads section to increase the visibility of your postings.



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QUESTION 2

Fiji Marriot considers the following while recruiting: You must have the necessary experience and certifications. The employment process values both professional experience and academic credentials. Qualifications show that you have the education and training necessary for the position, while experience shows that you have worked in your chosen area. Someone with more credentials but less experience may benefit from additional training, while someone with more specialized credentials may have a more modern understanding of a certain field. Potential employers can verify your work experience by getting in touch with your former employers, and they can verify your education and license by contacting your previous institutions.

If I were in control, I would implement more stringent hiring standards. If I were in charge of hiring, I would use various methods to reach out to potential candidates. I would put up ads in the press, on job boards, and social media. I would rely on both professional and personal connections for this purpose. An applicant with prior experience in the field is likelier to pick up their new responsibilities quickly and competently. They can start working sooner as they will not need as much training. In addition, a candidate with industry experience will have preexisting links to other relevant actors, including customers and suppliers. This kind of marketing and sales expertise would be invaluable to Fiji Marriot. Soft skills may be developed via work experience and used by any employer. These include the ability to communicate effectively, lead others, train others, and manage one's time effectively. If you have been in a field for some time, you have probably built up a network of contacts who can attest to your merit as an employee (Huu, 2022). Some professionals, especially those who have been around for a while, gain a well-earned reputation for quality among their contemporaries.

QUESTION 3

Provide a competitive compensation package within Marriott Overseas and when recruiting from outside the firm to guarantee that your international assignees feel supported financially during their assignment. The employment contract Marriott International gives details of the expatriate's term in office, duties, responsibilities, and compensation and benefits package. In many cases, the prosperity or failure of an overseas assignment depends on the quality of the ex-pat package supplied to assignees when they are requested to work abroad. An ex-pat package includes not only the salary that an assignee would be guaranteed but also any bonuses, housing allowances, or other benefits that the assignee would receive while working abroad. Assistance with housing and transportation costs, health care coverage, and the cost of sending children to an international school are all benefits under this umbrella. In order to cut costs, many companies hire single ex-pats rather than entire families when they cannot locate suitable people locally (Wetere, 2019). To attract a top candidate domestically, you must provide competitive compensation, especially for a lengthy project.

One thing I would change about the employment contract for expatriates is to include wording allowing for early termination in the case of non-performance. My second advice is to stipulate that the expatriate be permitted to be transferred to another position within Fiji Marriot in the case of non-performance. The federal government has adopted legislation to protect workers from illegal employer actions that could reduce their pay. Employers must adhere to the barest requirements of federal labor law; in some cases, state restrictions offer even greater security. Several states have minimum wage standards, which can be higher than the federal minimum wage. It is normal practice for companies to offer competitive benefits packages to recruit and keep the most qualified employees (Maciel et., 2019). In addition to a fair income, many companies provide their staff with benefits. Most large corporations and the vast majority of public sector government employers provide a competitive and comprehensive employee benefits package.

QUESTION 4

Fijians take great satisfaction in their friendly approach toward visitors. Lightweight tropical suits are appropriate for men, whereas modest clothing and no caps are advised for ladies when venturing into rural areas. The danger of physical assault for foreigners in Fiji is modest. There is heightened anxiety about crime in highly populated urban centers. The following are major restrictions that Fiji Marriot has encountered while hiring or engaging the services of expatriates: The expense of living, the stability of the government, and the accessibility of public transit and lodgings in Fiji.

Additionally, there is always the risk of heavy rains and subsequent flooding. A $200 basket drops to $170 in the Big Apple. Mobile phone service costs $0.18 per minute on average, while internet costs $31 per month. Medical care, from doctor visits and hospital, stays to OTC drugs and health insurance, is quite reasonably priced. Across the country, a bouquet would cost $1,000, but in New York, it only costs $520. Typical Costs for a Doctor's Office Without medical coverage, the cost of a trip to the doctor is $US42, while the cost of a private hospital stay for a day is $US1,282 (Chand, 2019).

Housing, home purchases, mortgage interest, and energy costs are about par for the course. A $5,000 basket can be purchased for $1,900 in NYC. A three-bedroom, unfurnished, luxury apartment in a city center costs around $2,403 per month, whereas a similar apartment in the suburbs costs around $1,426 per month, on average (not including utilities). Prices for gasoline and other fuels, car rentals, public transportation, car purchases, and maintenance are all about average for the United States. A basket worth $1,000 may be purchased in New York for $630. In comparison to the average price of $0.94 per liter for the highest octane gasoline over the past year, the average price of a tiny, small, or economy sedan (1.4 L) with all applicable taxes and charges was $20,049.

If I were in charge of hiring or contracting the services of ex-pats, I would first conduct a more thorough examination of the costs associated with living in Fiji. Fiji's political climate and infrastructure would be major factors in my decision to hire or contract with foreigners.

QUESTION 5

For international assignees, Marriott International has found the following to be the most important criteria in determining their success or failure: the ability to conform to Fijian culture. Being fully conversant in the language of the destination. Ability to work well with others to achieve a common goal. A relatively recent concept, "cultural adaptation," outlines how people and groups can respond to new circumstances by making small adjustments to their established norms and practices. The degree of change is proportional to the rate of change in the external environment (Howe-Walsh & Kirk, 2020). Some examples of cultural adaptations include shifts in religious practices and celebrations and more fundamental facets of society, such as food habits. A person's capacity to adjust to a new culture positively impacts their chances of settling into their new community. It also helps people feel more comfortable in their new surroundings.

Working with the local language has benefits, including making information more easily accessible to those on the front lines during an outbreak. On the other hand, this approach is collaborative and allows communities a say in what happens. To empower local communities, it is essential to communicate with them in 'their language,' not 'our language,' and failing can have far-reaching, unintended, and detrimental consequences. To this end, we explored the literature in the field of medical linguistics (Hutchings, 2021). As a "minor implementation barrier, a mere communication challenge readily addressed with multilingual interpreters," the relevance of local languages is often overlooked.

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Collaboration and harmony amongst all members are key to the success of any group. Collaboration skills are essential in today's business world. Hard work and practice in areas like problem-solving, decision-making, communication, and interpersonal skills lead to effective teamwork that gets things done. Putting together a strong team requires different soft skills that aren't always available (Rao, 2021). Participants are required to share their opinions, put up with rude people, and work out their differences. Each team member is ultimately responsible for how well the team does.

To help the expatriate cope with the inevitable cultural shock, I would alter the current process for international postings. I would also offer language lessons to help the ex-pat integrate into life in the host country. I would also give the ex-pat team-building training to assist them in feeling more comfortable joining in and contributing to the group.


 

QUESTION 6

Prior to and after moving to Fiji, ex-pats may face culture shock, linguistic barriers, and a lack of social support. Anyone who has ever relocated abroad understands the challenges that may arise. Adapting to a new place, a limited social network, and a plethora of new languages can weigh heavily on people's minds. There will be several challenges throughout the relocation process. After the move, give yourself time to adjust to the new environment. To deal with stress, there is no one-size-fits-all approach. Challenges will vary depending on context (where you are), culture (how you communicate), language (how you communicate), and the individual(s) involved. There are, however, a few issues that tend to crop up for non-native speakers. When someone moves abroad, they sometimes lose touch with their friends and colleagues (Phillips et al., 2021). This is especially true if you are someone who values relationships highly.

Making friends and settling into a new country when you do not speak the language might be challenging. It is unavoidable if you do not take the time to learn the language before you travel. By reading our advice, you may learn a new language quickly and make the most of your stay abroad. Before you depart, you should try to learn the language, at least to the novice level. Moving to a new country will be simpler in every way.

To help the expatriate cope with the inevitable cultural shock, I would alter the current process for international postings. I would also offer language lessons to help the ex-pat integrate into life in the host country. I would also try to help the ex-pat emotionally so they can integrate into local society and feel at home in their new country.


 

QUESTION 7

Marriott International considers several internal and external factors to ensure that an expatriate can carry out his or her duties effectively: the level of support from the home office, the level of support from the host office, the expat's motivation, and the expat's familiarity with the host country. Assumes the ex-pat has a varied educational and work history. While living as an ex-pat can be thrilling and adrenaline-pumping, many people fail to realize how important it is to be well-prepared. Expatriating is a process that requires much work, plenty of research, and lots of careful planning, even if there will be some ups and downs along the route. You should be prepared to face some difficulties specific to ex-pat living. If you go into the situation prepared, you should have no issue succeeding (Holtbrügge, 2021). Know everything there is to know about your travel destination before you set off.

More support for the expatriate from the home and host offices would be provided if I were in charge of overseas assignments. In addition, I would prioritize offering the expatriate better educational and professional growth alternatives. It is crucial to consistently get in touch with your immediate boss at work so that you may stay abreast of any crucial advancements in your career. You should not let contact lapse after the initial weeks or months of overseas job assignment. You should report if something is causing problems in your personal or professional life. If you are having issues at work, your productivity may likely drop. If you have issues at work, do not be afraid to bring them up with your superiors. You may rest assured that they will take the necessary precautions to ensure that your security as an ex-pat professional is not jeopardized.

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QUESTION 8

In my capacity as the department head of human resources, here are some steps I would take to ensure an employee was prepared for a transfer to an international office: The foreigner could learn a lot from the orientation and training I provide them on Fijian culture. I would ensure the ex-pat gets proper language instruction in the local language to increase the likelihood of their success there. I would set up team-building exercises to assist the international employee in productively integrating into the business. I would provide emotional and social support to ease the expat's transition to life in a new country. Online knowledge portals can provide content like information on a potential new location, places to live, a new role, and travel logistics (including visa information) readily available and customizable for employees. Human resources can also assign work that compels employees to learn more about their new country and city, including research into areas of interest they might not have considered. Cultural, linguistic, safety, and security training should begin once a foreign assignment is approved to help the expatriate adjust to their new home (at a minimum). Depending on the individual's situation, training may also include information about schools for children, medical services, and how to use health insurance outside the home country. Once an ex-pat has settled into their new location and begun positively impacting the organization, HR should regularly check in with them (Despotovic et al., 2022). Regular conversations or video conferences with your expatriate people are a wonderful way to make them feel like they are still a part of the firm even though they are working in a foreign country.

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References

Aljadir, D. O. Q., Petersson Berg, F., & Ullaghbaik, N. (2022). Adaptation of IHRM practices during crises.

Chand, S. (2019). Current events in Fiji: an economy adrift in the Pacific.

Despotovic, W. V., Hutchings, K., & McPhail, R. (2022). Business, pleasure, or both?: motivations and changing motivation of self-initiated expatriates. Journal of Management & Organization, pp. 1–26.

Holtbrügge, D. (2021). Expatriates at the base of the pyramid. Precarious employment or fortune in a foreign land? Journal of Global Mobility: The Home of Expatriate Management Research.

Howe-Walsh, L., & Kirk, S. (2020). Self-initiated expatriates and the role of international human resource management. In Self-Initiated Expatriates in Context (pp. 195–213). Routledge.

Hutchings, K. (2021). Why we need to know more about diversity among the globally mobile: a systematic literature review of non-traditional expatriate research and future research agenda for minority expatriates. Journal of Global Mobility: The Home of Expatriate Management Research.

Huu, N. D. (2022). Information Systems In International Human Resource Management (Ihrm)-An Overview. Webology (ISSN: 1735-188X)19(2).

Maciel, A. C., de Vargas Mores, G., de Camargo Oliva, E., & de Miranda Kubo, E. K. (2019). International human resource management for expatriation in early and late mover multinationals. Revista Gestão Organizacional12(3).

Phillips, T., Taylor, J., Narain, E., & Chandler, P. (2021). Selling authentic happiness: Indigenous wellbeing and romanticized inequality in tourism advertising. Annals of Tourism Research, p. 87, 103115.

Rao, S. (2021). International Business Environment. Himalaya Publishing House.

Wetere, A. (2019). An employer's perspective of the living wage in Fiji, Tonga, and Marshall Islands: a thesis presented in partial fulfillment of the requirements for the degree of Master of Business Studies in Management at Massey University, Albany, New Zealand (Doctoral dissertation, Massey University).

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